Satisfaction Guaranteed

100% Satisfaction Guaranteed

Our 120 Money Back Guaranty exceeds our competition. Your satisfaction is always a priority and we offer a hassle free Return and Exchange Policy.

We provide the finest TV Parts in the world. Our technicians are certified to test every part to assure quality, but if you are not fully satisfied for any reason, just return your widget within 120 days for a full refund of your purchase price.

If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button.  We'll notify you via e-mail of your refund once we've received and processed the returned item.


Returns Department Address:  


FTVParts - Returns

2150 NC HWY 56 East

Dock #1

Creedmoor, NC 27522

If you have any questions at all, please let us know by emailing us or calling  (919) 213-6022